From surviving the business to building one that didn’t rely on him for everything.

Working hard but no clear way forward

After two years of trying to work everything out himself, Chris was exhausted, under pressure and approaching burnout. Central Lift Trucks was turning over around $50,000 per month and he couldn’t see how the business could ever reach $100,000.

We started with Chris.

We didn’t start by chasing more revenue. We started with Chris. What did he actually want from the business and his life? Once that became clear, we could work backwards and determine what the business needed to become to support it.

Building the right foundations.

We worked through the 10 fundamentals, the numbers, structure, priorities, leadership and the people Chris needed around him. As Chris evolved as an owner, the business evolved with him.

A bigger, more capable business.

The team grew, the business added administration, sales and technical capability, moved into a larger facility and monthly revenue grew beyond $150,000.

More choice for the future.

The clearest sign of progress wasn’t another record month. Chris took his family away for six weeks. While he was away, the team continued operating, the business achieved its targets and Chris didn’t need to control every decision from a distance.

Today, Central Lift Trucks is a stronger business with a capable team, and Chris continues to work with ARC to create even greater choice for the future.